Quit Hero is a comprehensive Australian online medical service specialising in smoking cessation and nicotine addiction management. Through a secure digital platform, patients can access consultations with TGA-authorised doctors, receive personalised treatment plans, and obtain electronic prescriptions for approved cessation therapies—including nicotine replacement products. Quit Hero’s integrated approach ensures nationwide accessibility, evidence-based care, and ongoing support for individuals committed to quitting smoking.

We partner with Australian independent pharmacy, QuitMed, located in Queensland to dispense our products. 

No, Quit Hero partners with a pharmacy to dispense their pharmaceutical products.

Yes, Quit Hero employs doctors. If you are a registered doctor based in Australia, please contact hello@quithero.com.au to hear about our employment opportunities. 

All of our doctors are registered and based in Australia.

If you are experiencing a medical emergency, please contact your local emergency services immediately (dial 000 if in Australia).

Please report any adverse events to your doctor or pharmacist immediately. Pharmacists are required to report adverse events to the Therapeutic Goods Administration (TGA).

Smoking is the leading preventable cause of death and disease in Australia. Tobacco smoke contains more than 7,000 chemicals, including at least 69 known carcinogens.

Smoking harms nearly every organ of the body, causing many diseases and reducing the health of smokers in general.
Tobacco use is responsible for a global pandemic of death and disease, causing one in 10 deaths worldwide from both direct tobacco use and exposure to
second-hand smoke.

While the less you smoke the better, light smoking and social smoking still increase the risks of heart disease, lung cancer, cataract, and other conditions.

When it comes to quitting smoking for good, everyone is different. Some light and intermittent smokers may have an easier time quitting than heavy smokers, while others find it just as difficult.

There is no better time to quit smoking than today!

You are never too young or too old to quit smoking. Quitting smoking has immediate as well as long-term health benefits for men and women of all ages, reducing risks for diseases caused by smoking and improving health in general.

Within a few months of quitting smoking, the cilia in the lungs and airways improve at sweeping mucus and debris from the lungs (as long as irreversible damage has not taken place). Lung function improves and the presence and severity of respiratory symptoms reduce.

Quitting smoking even at age 60, 70, or beyond will have many health benefits and improve your quality of life and expectancy.

Nicotine is an addictive substance that makes quitting smoking very challenging. That is why most attempt to quit smoking "cold-turkey" and without support fail.

A 2019 survey showed that 8 million Australians smoke, with 81% of smokers having made a quit attempt. Whilst statistics show a very high level of quitting activity among smokers, the rate of successful quitting is low because of the high relapse rate, with 40% of smokers making more than 3 attempts to quit.

A substantial body of research has established that quitting smoking has immediate as well as long-term health benefits for men and women of all ages, reducing risks for diseases caused by smoking and improving health in general.

Within a few months of quitting smoking, the cilia in the lungs and airways improve at sweeping mucus and debris from the lungs (as long as irreversible damage has not taken place). Lung function improves and the presence and severity of respiratory symptoms reduce.

Read more about What Happens When You Quit Smoking

Based on the consumption of one 25 pack of cigarettes a day priced at $36, the cost of smoking adds up to:

$252 per week = $1,095 per month = $13,140 per year.

Patients can apply for a prescription by filling out the online medical questionnaire. Our medical team reviews your questionnaire within the same day.
The doctor will get in contact if any clarification is needed. All our doctors are TGA authorised Nicotine Prescribers and are passionate about helping you in your Quit Smoking journey.

Every Australian State and Territory can access Quit Hero's services.

Please note, our doctors are based in Brisbane, and appointment times are set as AEST (Australian Eastern Standard Time) on our booking platforms. Keep this in mind when booking from anywhere else in Australia.

Shipping: We can ship your order anywhere in Australia.

States and Territories: QLD, NSW, VIC, SA, TAS, NT, WA, ACT

The prescription is free of charge.

Absolutely! We believe in empowering you to find the support you need. Upload your script and our medical team will review it as quickly as possible. Patients with a valid script can browse products and purchase their therapy to have it shipped straight to their door.

We don’t offer product exchanges. However, you can return open pods only for store credit. Please fill out this Store Credit Request Form to submit your request: Store Credit Request Form

From 1 October 2024, adults (18+) do not need a doctor prescription for vapes with nicotine concentrations of 20 mg/mL or less, and requiring pharmacy scripts. A doctor’s prescription is still required for higher concentrations or for those under 18. Quit Hero offers free prescriptions for eligible patients.

Your prescription will be valid for 12 months from the date of issuing.

We can direct you to our partner pharmacy where you will be given access to purchase your products.

If you feel that the dosage prescribed during the original consultation is not working well with your cravings, we encourage you to contact us to organise a conversation with our doctors.

Personal importation scripts are not able to be used in Australia. We recommend you apply for a new prescription so that we can ensure it comply with legislation.

Of course! Upload your script and our medical team will review it quickly as possible. Patients with a valid script can browse products and purchase their therapy to have it shipped straight to their door.

Other than the addiction to the habit of smoking, cigarettes lead to actual physical dependence, which is why most quitting attempts fail. However, nicotine replacement therapy (NRT) can be an effective approach to quitting smoking by providing former smokers with a controlled dose of nicotine without the harmful chemicals contained in cigarettes. These methods allow people to break the smoking habits first and then gradually wean off the nicotine completely. Many studies have shown that using NRT can nearly double the chances of quitting smoking.

Non-prescription:

- Patches
- Gum
- Oral sprays
- Lozenges
- Counselling
- Hypnotherapy
- Acupuncture

Prescription only:

- Pharmacotherapy
- Nicotine vaping products*

*There are currently no nicotine vaping products approved by the Therapeutic Goods Administration (TGA) and registered in Australian Register of Therapeutic Goods (ARTG). Medicines that are not in the ARTG are known as 'unapproved' medicines.Unapproved therapeutic goods have not been evaluated for quality, safety, efficacy or performance.

To help you quit smoking, you should consider first-line nicotine replacement therapies such as patches or gum. However, should you find that these treatment options are ineffective or unsuitable for your needs, your doctor may consider prescribing pharmacotherapy or nicotine vaping products as part of your treatment plan to help you quit smoking.

Yes, vaping nicotine is legal in Australia however only pharmacies can dispense nicotine vaping to patients with a prescription, it is illegal for any other Australian retailers, including vape stores, to sell nicotine vaping products.

Get Started Today

There are severe penalties for importing or possessing nicotine liquid without a prescription, including fines of over $10,000 in some states, or even prison time.

In Australia, liquid nicotine for DIY mixing is classified as a schedule 7 poison. This is because liquid nicotine can be highly toxic in its concentrated form and needs to be handled with due care.

You should treat nicotine as you would treat any other dangerous chemical, including:

- Wearing gloves
- Eye protection
- Working in a well-ventilated area 
- Make sure that your work area is tidy and distraction-free. 

Yes, but only as a pharmacy product to help quit smoking.

In 2026, nicotine vapes are treated as prescription medicines in Australia.

They are not sold as regular retail products. You must get approval from an Australian doctor, then access them through a TGA-compliant pharmacy like Quit Hero.

Yes, but only through a TGA-compliant pharmacy.

Nicotine vapes are prescription medicines in Australia. You need to apply online, get approved by an Australian doctor, and then you can order legally from a pharmacy like Quit Hero.

Apply online, get doctor approval, then order from a licensed pharmacy like Quit Hero.

Nicotine vapes are only available through this prescription pathway.

No, disposable vapes are not allowed in Australia. There are no pharmacies in Australia that can legally sell disposable vapes.

No.

Nicotine vapes must be supplied through Australian pharmacies with a valid prescription, so overseas vape stores cannot legally ship them to you

Yes but you’ll need a prescription first.

In Australia, nicotine vapes are regulated, so you must be approved by a licensed doctor before you can buy them.

With Quit Hero pharmacy, you can do everything online - from getting your prescription to ordering your products.

You can buy vapes online through a TGA-compliant pharmacy like Quit Hero - with a prescription.

Just apply online, get approved by a doctor, and unlock the Vape Shop in Australia to place your order.

Everyone knows that vape shops online in Australia are now non-compliant. The best option is a compliant pharmacy like Quit Hero

You can apply for a prescription online, get approved by a doctor, and then access the Vape Shop in Australia to order your products easily and legally.

Vape shops online in Australia are all non-compliant. However, Quit Hero can help as it is a vaping pharmacy for quit smoking.

Apply online, get approved by a doctor, then unlock the Vape Shop in Australia to order your products legally.

Disposable vapes in online vape shops in Australia are all non-compliant however there are simple closed pod systems that are compliant in pharmacies like Quit Hero

Yes, but only as a pharmacy product to help quit smoking.

In 2026, nicotine vapes are treated as prescription medicines in Australia.

They are not sold as regular retail products. You must get an approval from a doctor, then access them through a pharmacy like Quit Hero.

Yes, but only through TGA-compliant pharmacy.

Nicotine vapes are prescription medicines in Australia. You need to apply online, get approved by an Australian doctor, and then you can order legally from pharmacy like Quit Hero.

Apply online, get doctor approval, then order from a licensed pharmacy like Quit Hero.

Nicotine vapes are only available through this prescription pathway.

Disposable vapes from vape shops are not compliant but you are able to buy vaping products from Quit Hero that are similar to disposable vape systems for quit smoking. Get a free doctor’s approval and have your products delivered to your doorstep

Vapes in Australia cost anywhere in between $25-100 depending if you are going for disposables, pen style devices or mod devices.

The cheapest vaping systems in Australia are the open systems where you buy a pen-style device and fill in your own preferred liquids. It may be slightly more expensive to set up ($30), but it works out cheaper longer term as you continually fill it in yourself.

Disposable vapes cost anywhere in between $25-40 depending on which stores you purchase it from and please note that they are all illicit.

No, disposable vapes are not cheaper than refillable vapes. Refillable vapes by far is the most economical way to quit smoking.

Disposable vapes are all illicit and therefore carry risks for vendors.

The average prices for vapes in Sydney and Melbourne are $25-100 depending on which system you go for.

Disposable vapes are single-use devices designed to deliver nicotine (quite often very high level) by heating liquid into vapour.

A typical lifespan of a common disposable vape is 1-3 days for an average user (300-600 puffs).

Despite the convenience, disposable vapes are not better than refillable vapes as they are more expensive, non-sustainable and bad for your health (may expose users to more toxic metals).

Nicotine disposable vapes are single-use devices that contain nicotine, they are designed to give you that hit without needing to refill or recharge. They are commonly very high in strength, often much more than cigarettes so therefore are addictive.

A typical disposable vape comes in 300-600 puffs but newer ones these days advertise higher numbers up to 10k puffs which can be misleading as they are tested with very short puffs.

No, disposable vapes are not considered safe to use due to health concerns and unknown long-term effects.

The best vapes in Australia are the ones that are high in quality and are reliable for long term quit smoking use. Refillable pod vapes would be considered one of the best to use as they are cheaper long term, have better battery life, and you are able to control the nicotine strength and flavour.

Nicopod, Uwell and Vaporesso are considered one of the more popular pharmacy brands in Australia in terms of quit smoking vaping devices.

There are no disposable vapes in Australia that are considered good, they are just extremely popular for its convenience. 

To choose the most suitable vape in Australia, head to Quit Hero’s website and get a prescription (free), where you are able to enter the pharmacy and browse the “Complete Beginner’s Guide”. This guide will explain to you every single thing you need to know about starting your quit journey and you will be able to select the most suitable vape for your needs.

The most popular vape flavor in Australia is currently Mint. The only allowed flavours are Mint, Menthol and Tobacco.

The mod devices last the longest where some of them comes with dual battery, which can easily last the whole day. The mods are more durable, has replaceable parts where you can also replace its batteries and can actually last for years.

A lot of pharmacies do not offer Afterpay but Quit Hero do offer Pay in 4 by Paypal where you can pay in 4 installments. You would pay 25% of the total immediately and the remaining 75% split into 3 equal payments, paid every 2 weeks. It is spread over 6 weeks. Pay in 4 is interest free

There are no vape stores that offer Afterpay in Australia.

Yes with Quit Hero you can opt to use Pay in 4 by Paypal.

No, online vape shops do not typically accept Buy Now Pay Later options

Quit Hero offers value products available with Pay in 4 by Paypal, with the cheapest device being $19.90

No, a typical vape store will not allow Afterpay for disposable vapes in Australia