Quit Hero is a comprehensive Australian online medical service specialising in smoking cessation and nicotine addiction management. Through a secure digital platform, patients can access consultations with TGA-authorised doctors, receive personalised treatment plans, and obtain electronic prescriptions for approved cessation therapies—including nicotine replacement products. Quit Hero’s integrated approach ensures nationwide accessibility, evidence-based care, and ongoing support for individuals committed to quitting smoking.

We partner with Australian independent pharmacy, QuitMed, located in Queensland to dispense our products. 

No, Quit Hero partners with a pharmacy to dispense their pharmaceutical products.

Yes, Quit Hero employs doctors. If you are a registered doctor based in Australia, please contact hello@quithero.com.au to hear about our employment opportunities. 

All of our doctors are registered and based in Australia.

If you are experiencing a medical emergency, please contact your local emergency services immediately (dial 000 if in Australia).

Please report any adverse events to your doctor or pharmacist immediately. Pharmacists are required to report adverse events to the Therapeutic Goods Administration (TGA).

Smoking is the leading preventable cause of death and disease in Australia. Tobacco smoke contains more than 7,000 chemicals, including at least 69 known carcinogens.

Smoking harms nearly every organ of the body, causing many diseases and reducing the health of smokers in general.
Tobacco use is responsible for a global pandemic of death and disease, causing one in 10 deaths worldwide from both direct tobacco use and exposure to
second-hand smoke.

While the less you smoke the better, light smoking and social smoking still increase the risks of heart disease, lung cancer, cataract, and other conditions.

When it comes to quitting smoking for good, everyone is different. Some light and intermittent smokers may have an easier time quitting than heavy smokers, while others find it just as difficult.

There is no better time to quit smoking than today!

You are never too young or too old to quit smoking. Quitting smoking has immediate as well as long-term health benefits for men and women of all ages, reducing risks for diseases caused by smoking and improving health in general.

Within a few months of quitting smoking, the cilia in the lungs and airways improve at sweeping mucus and debris from the lungs (as long as irreversible damage has not taken place). Lung function improves and the presence and severity of respiratory symptoms reduce.

Quitting smoking even at age 60, 70, or beyond will have many health benefits and improve your quality of life and expectancy.

Nicotine is an addictive substance that makes quitting smoking very challenging. That is why most attempt to quit smoking "cold-turkey" and without support fail.

A 2019 survey showed that 8 million Australians smoke, with 81% of smokers having made a quit attempt. Whilst statistics show a very high level of quitting activity among smokers, the rate of successful quitting is low because of the high relapse rate, with 40% of smokers making more than 3 attempts to quit.

A substantial body of research has established that quitting smoking has immediate as well as long-term health benefits for men and women of all ages, reducing risks for diseases caused by smoking and improving health in general.

Within a few months of quitting smoking, the cilia in the lungs and airways improve at sweeping mucus and debris from the lungs (as long as irreversible damage has not taken place). Lung function improves and the presence and severity of respiratory symptoms reduce.

Read more about What Happens When You Quit Smoking

Based on the consumption of one 25 pack of cigarettes a day priced at $36, the cost of smoking adds up to:

$252 per week = $1,095 per month = $13,140 per year.

Patients can apply for a prescription by filling out the online medical questionnaire. Our medical team reviews your questionnaire within the same day.
The doctor will get in contact if any clarification is needed. All our doctors are TGA authorised Nicotine Prescribers and are passionate about helping you in your Quit Smoking journey.

Every Australian State and Territory can access Quit Hero's services.

Please note, our doctors are based in Brisbane, and appointment times are set as AEST (Australian Eastern Standard Time) on our booking platforms. Keep this in mind when booking from anywhere else in Australia.

Shipping: We can ship your order anywhere in Australia.

States and Territories: QLD, NSW, VIC, SA, TAS, NT, WA, ACT

The prescription is free of charge.

Absolutely! We believe in empowering you to find the support you need. Upload your script and our medical team will review it as quickly as possible. Patients with a valid script can browse products and purchase their therapy to have it shipped straight to their door.

We don’t offer product exchanges. However, you can return open pods only for store credit. Please fill out this Store Credit Request Form to submit your request: Store Credit Request Form

From 1 October 2024, adults (18+) do not need a doctor prescription for vapes with nicotine concentrations of 20 mg/mL or less, and requiring pharmacy scripts. A doctor’s prescription is still required for higher concentrations or for those under 18. Quit Hero offers free prescriptions for eligible patients.

Your prescription will be valid for 12 months from the date of issuing.

We can direct you to our partner pharmacy where you will be given access to purchase your products.

If you feel that the dosage prescribed during the original consultation is not working well with your cravings, we encourage you to contact us to organise a conversation with our doctors.

Personal importation scripts are not able to be used in Australia. We recommend you apply for a new prescription so that we can ensure it comply with legislation.

Of course! Upload your script and our medical team will review it quickly as possible. Patients with a valid script can browse products and purchase their therapy to have it shipped straight to their door.

Other than the addiction to the habit of smoking, cigarettes lead to actual physical dependence, which is why most quitting attempts fail. However, nicotine replacement therapy (NRT) can be an effective approach to quitting smoking by providing former smokers with a controlled dose of nicotine without the harmful chemicals contained in cigarettes. These methods allow people to break the smoking habits first and then gradually wean off the nicotine completely. Many studies have shown that using NRT can nearly double the chances of quitting smoking.

Non-prescription:

- Patches
- Gum
- Oral sprays
- Lozenges
- Counselling
- Hypnotherapy
- Acupuncture

Prescription only:

- Pharmacotherapy
- Nicotine vaping products*

*There are currently no nicotine vaping products approved by the Therapeutic Goods Administration (TGA) and registered in Australian Register of Therapeutic Goods (ARTG). Medicines that are not in the ARTG are known as 'unapproved' medicines.Unapproved therapeutic goods have not been evaluated for quality, safety, efficacy or performance.

To help you quit smoking, you should consider first-line nicotine replacement therapies such as patches or gum. However, should you find that these treatment options are ineffective or unsuitable for your needs, your doctor may consider prescribing pharmacotherapy or nicotine vaping products as part of your treatment plan to help you quit smoking.

Yes, vaping nicotine is legal in Australia however only pharmacies can dispense nicotine vaping to patients with a prescription, it is illegal for any other Australian retailers, including vape stores, to sell nicotine vaping products.

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There are severe penalties for importing or possessing nicotine liquid without a prescription, including fines of over $10,000 in some states, or even prison time.

In Australia, liquid nicotine for DIY mixing is classified as a schedule 7 poison. This is because liquid nicotine can be highly toxic in its concentrated form and needs to be handled with due care.

You should treat nicotine as you would treat any other dangerous chemical, including:

- Wearing gloves
- Eye protection
- Working in a well-ventilated area 
- Make sure that your work area is tidy and distraction-free.